PRIVACY POLICY
Charcuterie by Q & K
Charcuterie by Q & K (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit a request through our landing page.
1. Information We Collect
When you use our website or submit a quote request, we may collect the following information:
Personal Information You Provide
- Full Name
- Email Address
- Phone Number
- Event Date
- Estimated Guest Count
- Event details, dietary notes, or special requests you submit
Automatically Collected Information
When you browse our website, we may collect:
- IP address
- Browser and device type
- Pages visited and time spent on the site
- Cookies and analytics data
This helps us improve our website performance and user experience.
2. How We Use Your Information
We use your information to:
Respond to your quote or service request
- Contact you via email or phone regarding your event
- Provide pricing, availability, and booking details
- Coordinate delivery and service logistics
- Improve our website and services
- Send promotional or marketing emails where permitted
3. Marketing Communications & Opt-Out Rights
By submitting your information, you may receive communications from us including:
- Responses to your inquiry
- Service updates
- Event-related follow-ups
- Promotions or seasonal offers
You may opt out of marketing emails at any time by:
- Clicking the unsubscribe link in any marketing email
- Replying to the email requesting removal
- Contacting us directly to be removed from our mailing list
Opting out will not stop essential service-related messages regarding your inquiry, booking, or delivery.
4. Phone Contact Consent
By providing your phone number, you consent to being contacted by Charcuterie by Q & K regarding:
- Your quote request
- Booking confirmation
- Delivery coordination
- Service-related updates
We will not sell, rent, or share your phone number with third parties for marketing purposes.
5. Cookies & Tracking Technologies
We may use cookies, analytics tools, or similar technologies to:
- Understand how visitors use our website
- Improve performance and user experience
- Measure marketing effectiveness
You may disable cookies in your browser settings if you prefer.
6. How We Protect Your Information
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Sharing of Information
We do not sell or trade your personal information.
We may share information only with:
- Website hosting or technology providers
- Delivery or service partners (if necessary for your order)
- Legal authorities when required by law
All partners are required to handle your information securely.
8. Data Retention
We retain your information only as long as needed to:
- Respond to your request
- Provide services
- Maintain business records
- Comply with legal obligations
You may request deletion of your data at any time.
9. Your Privacy Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
11. Updates to This Policy
We may update this Privacy Policy at any time.
Any changes will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact:
Charcuterie by Q & K
