Terms & Conditions
Charcuterie by Q & K
Welcome to the Charcuterie by Q & K website. By accessing this website or submitting a request through our forms, you agree to the following Terms & Conditions. If you do not agree, please do not use this website.
1. Website Purpose
This website is intended to:
- Provide information about our grazing tables, artisan boards, and catering services
- Allow users to request quotes and service information
- Facilitate event inquiries and bookings
Submitting a form does not guarantee availability or confirm a booking.
2. Quote Requests & Booking Confirmation
All quote requests submitted through the website:
- Are considered inquiries only
- Do not represent a confirmed order
- Are subject to availability and approval
A booking is confirmed only when:
- Pricing is agreed upon in writing
- Required payment or deposit is received
- Written confirmation is provided by our team
We reserve the right to refuse service at our discretion.
3. Pricing & Payments
All pricing:
- Is subject to change until booking is confirmed
- May vary based on guest count, location, setup complexity, or menu customization
- Does not include additional services unless clearly stated
Payment terms, deposits, and final balances will be communicated during the booking process.
4. Advance Notice Requirement
As stated on our website, most orders require a minimum of four (4) days advance notice to ensure ingredient sourcing and preparation quality.
Last-minute orders may be declined based on availability.
5. Delivery & Setup
We provide delivery and setup within the Greater Houston area.
Delivery times:
- Are scheduled in advance with the client
- May be affected by traffic, weather, venue access, or unforeseen delays
We are not responsible for delays caused by venue restrictions or inaccurate event information provided by the client.
6. Dietary Preferences & Allergy Disclaimer
We strive to accommodate dietary preferences such as vegetarian or gluten-free options when requested.
However:
- Our products are prepared in environments that may contain allergens
- We cannot guarantee allergen-free preparation
- Clients with severe allergies must notify us in advance
Charcuterie by Q & K is not liable for allergic reactions or dietary sensitivities.
7. Client Responsibilities
By booking our services, you agree to:
- Provide accurate event information
- Ensure safe access to the venue for delivery and setup
- Provide correct contact details for event coordination
- Inform us of any venue restrictions or timing requirements
Failure to provide accurate information may affect service quality.
8. Cancellations & Changes
Cancellation, rescheduling, and modification policies will be communicated at the time of booking.
We reserve the right to charge reasonable fees for:
- Last-minute cancellations
- Significant changes to guest count or setup
- Rescheduling requests
9. Intellectual Property
All content on this website, including:
- Images
- Text
- Logos
- Branding
- Menu concepts and design
is the property of Charcuterie by Q & K and may not be copied, reproduced, or used without written permission.
10. Website Use
You agree not to:
- Submit false or misleading information
- Attempt to interfere with the website’s operation
- Use the website for unlawful purposes
- Copy content or images without permission
We may restrict access to users who violate these terms.
11. Limitation of Liability
To the fullest extent permitted by law, Charcuterie by Q & K shall not be liable for:
- Indirect or incidental damages
- Event disruptions outside our control
- Third-party vendor issues
- Venue-related restrictions or failures
Our liability, if any, shall not exceed the amount paid for the services provided.
12. Changes to These Terms
We may update these Terms & Conditions at any time.
Continued use of the website after changes are posted constitutes acceptance of the updated terms.
13. Governing Law
These Terms & Conditions are governed by the laws of the State of Texas, United States.
14. Contact Information
If you have questions about these Terms & Conditions, please contact:
Charcuterie by Q & K
